Your Questions, Answered Naturally

Q1: What is Royal Tourmaline Limited?

A: Royal Tourmaline Limited is dedicated to crafting high-quality beauty and household care products inspired by nature. We use natural ingredients to promote well-being and enhance your everyday life.

Q2: Are your products cruelty-free?

A: Yes, we are proudly cruelty-free. Our commitment to ethical practices means we never test our products on animals.

Q3: Where can I buy your products?

A: You can purchase our products through our official website and selected retail partners. Visit our “Where to Buy” page for more details.

Q1: What ingredients are used in your skincare products?

A: We use a blend of natural ingredients such as shea butter, coconut oil, and botanical extracts. Each product is carefully formulated to provide nourishment and care for your skin.

Q2: Are your skincare products suitable for sensitive skin?

A: We use a blend of natural ingredients such as shea butter, coconut oil, and botanical extracts. Each product is carefully formulated to provide nourishment and care for your skin.

Q1: How often should I use the Nourishing Argan Oil Shampoo?

A: For best results, use the Nourishing Argan Oil Shampoo 2-3 times a week. However, it is gentle enough for daily use if needed.

Q2: What benefits does the Revitalizing Coconut Milk Conditioner offer?

A: This conditioner deeply hydrates, strengthens, and smooths hair while enhancing its natural shine, making it ideal for dry or damaged hair.

Q1: Are your household care products safe for children and pets?

A: Yes, our household care products are formulated with non-toxic, natural ingredients that are safe for use around children and pets

Q2: What natural ingredients are used in your cleaning products?

A: Our cleaning products utilize natural ingredients like vinegar, baking soda, and essential oils to ensure effective and safe cleaning.

FAQs Ordering and Shipping

FAQs Contact Us

Q1: How can I track my order?

A: After your order is shipped, you will receive an email with a tracking number. You can also track your order through your account on our website.

Q2: What is your return policy?

A: We offer a 30-day return policy for unopened and unused products. Contact our customer service team for assistance with returns and exchanges.

Q1: How can I contact customer service?

A: Reach our customer service team via email at [email@example.com] or by phone at [phone number]. We are available Monday through Friday, from 9 AM to 5 PM.